What is The Good Garage Scheme?
Helping motorists find garages they can trust
The Good Garage Scheme was created to raise standards and build confidence in the independent garage sector.
We recognised a clear need for effective self-regulation — ensuring that motorists can find honest, reliable workshops and MOT centres that put their customers first.
Through our website, www.goodgaragescheme.com, drivers can easily find a trustworthy local garage to service, repair, or MOT their vehicle — with complete peace of mind.
What makes our member garages different?
Garages that join the Good Garage Scheme make a clear commitment to quality, transparency, and customer care.
Every member must:
- Adhere to our strict Code of Conduct and always act in their customers’ best interests
- Agree all work with the customer before it begins — no surprises, ever
- Follow our Industry Standard Service Checklist, ensuring consistent, professional workmanship
- Invite customer feedback after every visit via a Good Garage Scheme feedback form
- Undergo regular mystery-shopper-style audits, and face removal from the Scheme if they break the Code of Conduct
These standards help maintain trust and ensure that every garage displaying the Good Garage Scheme logo genuinely deserves it.
Driven by feedback — and proud of it
The initiative has continued to grow year after year.
Member garages now carry out an average of over 67,000 services every month, generating more than 6,000 customer feedbacks.
This feedback is invaluable. It gives garages real insight into their performance and helps the Scheme monitor and maintain quality.
We take standards seriously — and we mean it. Since launch, the Good Garage Scheme has removed over 900 garages that failed to meet our Code.
Your guarantees and support
If you ever have questions about the work carried out on your vehicle, help is always at hand.
The Good Garage Scheme operates a formal complaints procedure and will liaise directly with both the motorist and the garage to ensure a fair resolution.
We review thousands of customer feedbacks each month, publishing them on our website so motorists can make informed choices.
Each review is an honest reflection of real experiences — helping you choose a garage that’s right for you.
Administered by Forté
The Good Garage Scheme is administered by Forté, a company dedicated to driving up standards across the car servicing and repair market.
All member garages use Forté specialist cleaning and treatment products during every service to remove contamination from engines, helping vehicles run more efficiently and reliably.
Forté products are professional-grade treatments, available only to garages — not for retail sale.
For more information, visit www.forteuk.co.uk
Supporting motorists and our community
The Good Garage Scheme is proud to support motorists beyond the workshop.
We promote awareness of consumer rights, and recommend helpful resources such as:
We’re also committed to:
- Reducing our environmental impact
- Supporting our chosen charity
- Upholding our Industry Standard Service Checklist to maintain quality across all member garages
In summary
The Good Garage Scheme is built on one simple idea: trust.
Every independent garage in our network is carefully monitored, customer-focused, and committed to doing the right thing — every time.
When you choose a Good Garage Scheme member, you’re choosing honesty, quality, and genuine peace of mind.